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Legal Governance

Privacy Policy

Last updated: October 2024 • UK GDPR & Data Protection Compliance

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1. Data Governance & UK GDPR

SimplyFastFood complies with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. We collect personal details (full name, delivery address, email, contact phone number) strictly for order fulfillment, merchant communication, and account management.

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2. Payment Infrastructure & Security

Card processing is handled via PCI-DSS Level 1 compliant gateway partners (Stripe / Apple Pay). Raw credit or debit card numbers are never stored on SimplyFastFood infrastructure. All web requests pass through 256-bit TLS encryption.

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3. Location & Live Tracking Scoping

Postcode and geolocation data are utilized during active orders to compute delivery distances, verify delivery availability, and display live courier GPS progress. We do not track your location in the background when the app or website is inactive.

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4. Cookies & Local Storage Usage

We use essential cookies and local storage tokens to preserve your shopping basket, maintain active sign-in sessions, and store delivery address preferences. You can adjust your browser cookie settings at any time.

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5. Your Data Rights & Access Requests

Under UK GDPR, you hold the right to request a copy of your personal data, request data correction, or request full account deletion. To exercise these rights, contact our Data Governance Concierge at privacy@simplyfastfood.co.uk.